Kingston House Care Home In Derry Hill are celebrating a 'Good' CQC rating following a previous inspection last year which rated it as 'requiring improvement'.
The management and staff at Kingston House have worked hard to turn around their care home’s CQC rating over a period of just one year bringing in many positive changes.
A new management team were appointed and measures were put in place to improve the day to day running of the home.
Inspectors found that the home’s recruitment procedures have greatly improved which ensured that residents were supported by staff with the appropriate experience.
A new Activities Coordinator was a particular hit with the residents, who were engaged in a variety of new activities they enjoyed from a sewing club and puzzles to trips out. The residents who were not able to participate in group activities were able to have one to one sessions.
During the inspection, the CQC found that the staff at the home treated residents with kindness, dignity and respect.
One resident commented to the inspectors: “Staff are good, I’m lucky to live here. I get on really well with all staff”.
Another resident added: “The staff are lovely, we have such a good laugh”.
Kelly Stalker, General Manager at Kingston House, said:
“On behalf of all the staff at Kingston House, I am delighted that all the changes we put in place over the past year were recognised by the inspectors and the home received Good rating in each category. We will continue to provide excellent care to our residents in a homely atmosphere.”
Photo credit: Greensleeves Care